Accessibility Statement

At  Scrubbs Cleaning, we are fully committed to providing a welcoming, inclusive, and accessible environment for all individuals, including people with disabilities. We believe in equal opportunity and strive to ensure that every person—whether a client, job applicant, website visitor, or staff member—can fully access and benefit from our services, both online and in person. This Accessibility Statement outlines our ongoing efforts to ensure accessibility in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and all other applicable human rights and accessibility legislation in Canada.

 

1. Website Accessibility

We are actively working to make our website user-friendly and accessible to people of all abilities. This includes but is not limited to:

• Structuring web content to support assistive technologies such as screen readers and voice navigation tools;

• Maintaining clear, concise content with high-contrast visuals and logical navigation for better readability;

• Ensuring that all images and non-text elements include descriptive alternative text (alt text);

• Testing functionality across devices and accessibility software to eliminate technical barriers.

Where digital limitations exist, we aim to provide alternate formats upon request.

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2. Alternate Communication Methods

Scrubbs Cleaning recognizes that people access information in different ways. As such, we provide multiple communication channels to support individuals who may have difficulties using web-based services. For anyone unable to access a form, document, or section of our website, we will provide information in an accessible format, such as:

• Telephone-based support for scheduling services or submitting job applications;

• Downloadable PDFs or large-print versions of documents;

• Email-based communication for follow-ups or quote requests.

Requests for alternate formats or support will be handled promptly and respectfully.

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3. Staff Training and Commitment

All Scrubbs Cleaning team members receive training on accessibility principles and how to interact professionally with individuals with disabilities. This includes:

• AODA compliance and the Ontario Human Rights Code;

• Customer service standards for diverse needs and communication styles;

• Understanding assistive technologies and accommodation protocols.

We are committed to fostering an inclusive workplace culture and maintaining accessible hiring and employment practices.

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4. Continuous Improvement and Feedback

We view accessibility as an ongoing responsibility and regularly review our policies, services, and digital content for compliance and improvement opportunities. We welcome input from the public regarding how we can better serve everyone, regardless of ability. If you experience any accessibility barriers when interacting with our website, team, or services, or wish to request accommodation, please contact us directly. Your feedback helps us make meaningful improvements and ensures equitable access for all users.

 

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5. Contact Us

To request accommodations, report an accessibility issue, or provide feedback, please contact:

Scrubbs Cleaning

📧 info@scrubbscleaning.com

📞 +1 (647) 370 6871

🏢 66 Carnforth Road, North York Ontario M4A 2K7 Canada

 

We aim to respond to all accessibility-related inquiries within a reasonable timeframe and will work collaboratively to resolve any issues.

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